Page 7 - Texas811 Magazine 2017 Issue 2
P. 7
The Next Generation of BOARDWALK
Damage Preventionm
S I t_ PIPELINE PARTNERS“
Boardwalk Pipeline Partners
he Next Generation of Damage Preventioiiw is is committed to operating
here, and Texas8l1 has been exploring it for the _ _ _
lwoupleoryears pipeline assets in a safe,
From the traditional one-size fits all solutions of s .
must one-call and damage preventii1nTexas811 relia ble and compl Iant
is nuw offering to customize its services to meet the d .
specific needs of individual utility companies. This is a man ner an PFOVI I ng
tundamental shirt train the incremental improvements .
of Lhepast decade. the highest level of
customized solutions from Texas811 combine st2ile-ui- '
theot-art software created at TexasSl1 with a paradigm customer serV'ce'
shift that looks at un2<call and damage prevention
from an entirely new perspective These /3 3 0A R own L K
services allow Texas811 to become true partners in
damage prevention with our utility members GULF SOUTH“
customized solutions are available a la cane; you can ‘”"
even select individual codes to participate. LOUISIANA MIDSTREAM, LI.C
Custumlzed solutions include: ‘ TEXAS GAS
scsaiiaiiuy Research ,7 v-w-u--ow» use © ,,m.gg
Advancements inmapping technology Texasslrs , ‘ , g°AggwA|_|(
proprietary software and specially trained Damage — ; .4 tl_it..,_.,
Prevention Analysts allow us to zoom in on a utility's _
lines so precisely that we can mark a worksite "No ‘-
Confllct” if the utility lines are in the alley and the work PEmocNEIIcAi.lVEuIIE,Lm
is taking place in the front of the property. Clearing
these tickets at the contact center can result in significant
savings on deferred locating expenses.
update Filteriiig ',
For companies that subscribe to Update Filtering
Texas811 captures when an excavator says they are
requesting an update to extend the life of a ticket. but
they do not need the lines to be remarked. This gives
the member the option of not going back to the worksite ;
when the excavator says the lines are still visible and
saving the associated locating expenses. The center
sends excavators an email for all nut-ifieatiuns cleared
through Update Filtering.
premium Pnsitivz Rcspmisc
Premium Positive Response allows utility members to
communicate the status of a ticket immediately with an
excavator. An email will be sent tu excavators on behalf
of utility members to communicate the slams of the
locale marking, such as "Clear” ur "Confli:t.” ‘
Contact Member Relations at mamb:rrzIm‘iaiis@Icxns811.
mg to learn how TexasB11 customized solutions can
benefit your company. .